Data Protection

Daka8's Privacy Policy

How your personal information is collected, used, and protected — all explained in plain Bangla. daka8 believes your privacy is your right.

Last updated: January 2026

Quick Summary: daka8 never sells your personal information. Data is used only to improve services and meet legal obligations. You always have the right to view, modify, or delete your own information.

1 Introduction & Applicability

Daka8 (daka8.net) takes your privacy extremely seriously. This Privacy Policy describes what information we collect when you use our website or services, why we collect it, and how we keep it secure.

This policy applies to all daka8 services — including the web platform, mobile applications, live chat support, and email communications. By using daka8 services, you consent to this privacy policy.

We comply with international data protection laws, particularly the GDPR (General Data Protection Regulation) and Asia-Pacific data protection guidelines. For users in Bangladesh, we also follow applicable local laws.

Our Commitment: Your information will never be sold to third parties. You'll be notified before any changes. Transparency is a core principle at daka8.

2 What Information We Collect

Daka8 only collects information necessary to provide our services. We do not ask for unnecessary data. Details below:

Information You Provide

  • Full name, date of birth, and nationality.
  • Email address and phone number.
  • Postal address (for KYC verification).
  • Identity verification documents (NID, passport, etc.).
  • Payment information (full card numbers are not stored).
  • Content of messages you send in support chat.

Automatically collected information

  • IP address and device information (OS, browser, screen resolution).
  • Session information — how long you stayed on which pages, which links you clicked.
  • Behavioral data collected through cookies and tracking pixels.
  • Login times, logout times, and account activity logs.
  • Transaction history and gaming patterns.
Type of Information Why We Collect It Mandatory?
Full name and date of birth Identity Verification & Age Confirmation Yes
Email Address Account Creation & Communication Yes
Phone number Two-Factor Authentication Yes
Identity documents KYC & Legal Obligations Yes for withdrawals
Payment information Transaction Processing Yes
Browsing Information Service Improvement & Security No (opt-out available)

3 How Your Information is Used

Daka8 uses collected information only for specific and legitimate purposes. Below is a detailed breakdown of each use:

  • Account Management: For registration, login, and profile updates.
  • Service Delivery: To keep betting, gaming, and payment services running seamlessly.
  • KYC & age verification: To fulfill legal obligations and prevent access by minors.
  • Security & Fraud Prevention: To detect suspicious activity and keep accounts secure.
  • Customer Support: To resolve your issues quickly and effectively.
  • Promotional Communications: To notify you about bonuses and offers with your consent (opt-out available).
  • Service improvement: To analyze user experience and improve the platform.
  • Legal compliance: To meet regulatory requirements and comply with Anti-Money Laundering (AML) laws.

To unsubscribe from marketing emails: Click the "Unsubscribe" button at the bottom of any promotional email or notify support. Essential service emails (such as transaction confirmations) cannot be disabled.

4 Information Sharing & Third Parties

Daka8 does not sell your information. However, in limited circumstances, data may be shared with trusted third parties — always with your security ensured.

  • Payment processors: bKash, Nagad, Rocket, and banking partners receive only the information necessary to complete transactions.
  • KYC Verification Services: Specific information is shared with licensed verification providers to confirm identity.
  • Law Enforcement: Information may be disclosed in response to valid legal orders or requests from regulatory authorities.
  • Cloud & Hosting Partners: We use ISO-certified server providers for data storage; they do not process information.
  • Game software providers: Some third-party game providers may receive limited session data, but personal identification information is not shared.

Important: We have strict Data Processing Agreements (DPAs) with all third parties. They cannot use your information for their own purposes.

5 Cookie & Tracking Policy

Daka8 uses cookies to enhance your website experience. Cookies are small text files stored in your browser that remember your preferences and session information.

Cookie Management

  • You can delete or block cookies at any time through your browser settings.
  • Disabling essential cookies may prevent certain website features from working.
  • Cookie preferences can be reset at each login.
  • We do not use cross-site tracking or fingerprinting.

6 Data Protection Measures

Daka8 follows industry-leading technical and organizational measures to protect your privacy. Our security infrastructure is regularly audited by third parties.

  • Encryption: All data transfers are secured with 256-bit TLS/SSL encryption. Stored sensitive information is protected with AES-256 encryption.
  • Access control: Staff can only access information necessary for their job — following the "least privilege" principle.
  • Firewall & DDoS Protection: Enterprise-grade firewall and DDoS protection active at all times.
  • Regular Audits: Security audits and penetration testing conducted every six months.
  • Data Backup: Critical data is backed up on geographically separate servers.
  • Breach Notification: In the event of a data breach, affected users will be notified within 72 hours.

Security Tips: Use a strong password and enable two-factor authentication (2FA) to secure your account. Never share your password with anyone.

7 Your Data Rights

As a daka8 user, you have full rights over your own information. You can exercise each of the following rights at any time:

Right to Know

You can request to know what information we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete information.

Right to Deletion

You can request deletion of your information under certain conditions.

Right to Restrict Processing

You can request to stop using your information for specific purposes.

Right to Portability

You can export your information in a machine-readable format.

Right to Object

You can object to certain types of processing.

To exercise these rights support@daka8.netvia email. Responses typically within 30 days. For urgent matters, use Live Chat.

8 Data Retention Period

Daka8 does not retain information longer than necessary. Specific retention periods have been set for each type of data:

Type of Information Retention Period Reason
Account information 5 years after account closure Legal Obligations
Transaction records 7 years Financial regulatory laws
KYC Documents 5 years AML & KYC laws
Support Conversations 3 years Ensuring Service Quality
Log Files 12 months Security Analysis
Marketing Preferences Until consent is withdrawn User Preferences

At the end of the retention period, data is securely deleted or fully anonymised so it can no longer identify individuals.

9 Protection of Minors

Daka8 services are for users aged 18 or older only. We do not knowingly collect information from minors.

  • Date of birth verified during registration.
  • Age is verified through documents in the KYC process.
  • If a user is proven to be under 18, the account is immediately closed and data deleted.
  • If parents suspect their child is using this platform, please contact us immediately.

For Parents: If your child has accidentally created an account, support@daka8.netto reach us. We will close the account and delete the data within 24 hours.

10 Privacy Policy Changes

This Privacy Policy may be updated due to technological, legal, or business requirements. Our process in case of changes:

  • The "Last Updated" date at the top of the page will change.
  • For significant changes, you'll receive a notification at your registered email 30 days in advance.
  • Minor edits (spelling corrections, clarifications) may take effect immediately.
  • Continued use of the service after the new policy takes effect constitutes acceptance of the updated terms.

If you'd like to see previous versions, contact support — we can provide them.

11 Contact & Complaints

For any privacy questions, requests, or complaints, contact our dedicated Privacy Team. We can respond in Bangla.

  • Email: support@daka8.net
  • Live Chat: Click the chat icon at the bottom right of the website.
  • Help Centre: Help Center page for answers to common questions.
  • Response Time: Typically within 2 business days, or within 24 hours for urgent cases.

Complaint Process: When you submit a complaint via email, you'll receive a reference number. If the issue isn't resolved within 30 days, you can file a complaint with the relevant data protection authority in your country.

Your Information Security Our Commitment

At every step, we ensure your personal information stays maximally secure.

End-to-End Encryption

Every data transfer is encrypted with 256-bit SSL. No one can read your information in transit — not even our own staff.

Transparent KYC Process

Identity verification information is used solely to meet legal obligations. Processed securely through licensed verification partners.

Your Data, Your Control

View, correct, delete — you have full control over your information. Request any changes at any time.

Regular Security Audits

Independent third-party penetration testing and security audits are conducted every six months. Improvements are implemented promptly based on findings.

Data is not sold

Daka8 never sells your information to advertisers or data brokers. Your information is used solely for your service.

Full Support in Bangla

Report any privacy questions or complaints in Bangla. Our Privacy Team is ready to assist you in your language.

Your Information is Secure — Join Now!

At daka8, your privacy is protected with the utmost care. Register for free today for a safe, transparent, and responsible gaming experience.

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